Free Express Worldwide
Delivery within 2/3 working days.
We aim to dispatch all orders within 24 hours.
Genny ships to most destinations on a DDP (Delivery Duties Paid) basis this means and there are no additional costs due upon delivery (except for Brazil, Argentina, Chile, China, Australia, New Zealand, Puerto Rico, Switzerland, Singapore, Republic of Korea, India, Taiwan Region, Thailand, Japan and Mexico).
Extended returns for the holiday season. Orders placed from November 21 to December 31 will include extended complimentary returns until January 31st.
You have the option to return, free of charge, any product ordered within 14 days of its date of receipt.
All items can be returned, except for perfumes
As soon as products are returned to our warehouse for any reason whatsoever, a check is made of their condition after which the refund will be made within 72 hours.